Home » Return Policy
Orthofeet will accept your returns under the following conditions:
Returns will be accepted up to 60 days from ship date.
A copy of the packing slip or invoice is enclosed.
The shoes and/or inserts should not show any visible sign of wear or damage.
The shoebox should not be altered in any way. Writing on the box will result in a $2.50 re-boxing charge.
In case you need to return any product, please use the below link to generate a FedEx SmartPost return label,FREE of charge.
Free return shipping not applicable to orders returned from Alaska/Hawaii or other US territories not in the 'lower 48' states.
Return labels MUST NOT BE USED for sending in Custom Foam Impression Boxes. If you need a shipping label, please contact the customs department at firstname.lastname@example.org